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The Mortgage Brokers Who Give A Buck
Updated 15 Apr 2025
Buy your next property or find a better deal with Money.com.au’s team of experienced mortgage brokers and lending specialists.
Excellent
4.7 out of 5
Our dedicated Home Loan experts are here to help.
How our brokers can help
Our team goes above and beyond to save Australian homeowners more money.
Step 1
Pre-qualify
Answer a few quick questions with a broker to help us understand your needs and goals.
Check if I qualify
Step 2
Compare
Our brokers will compare dozens of lenders and hundreds of loans to find a suitable deal.
Compare home loans
Step 3
GET YOUR LOAN
We’ll take care of the paperwork and keep you updated as your application progresses.
Apply for a loan
Meet some of our experienced brokers
Deborah Hays, Senior Mortgage Broker
Debbie is a Senior Mortgage Broker and Finance Specialist at Money.com.au, with more than 25 years of experience in the finance industry. Known for her friendly and approachable nature, Debbie is committed to understanding each client’s unique financial goals. This dedication has helped her build strong, trusting relationships with a wide range of clients. Debbie believes every client deserves personalised attention and aims to exceed expectations at every opportunity. In recognition of her expertise and outstanding customer service, Debbie was named one of the Mortgage Professional Australia (MPA) Elite Women of 2024.
Nick Burgess, Senior Mortgage Broker
Nick is a Senior Mortgage Broker at Money.com.au with several years of experience as a finance broker, dedicated to guiding clients through their property investment journey. He takes the time to understand each client's unique circumstances, offering personalised solutions that go beyond just interest rates and terms. Guided by the philosophy, "Don’t find customers for your products, find products for your customers," Nick combines his extensive expertise with empathy to provide reliable, thoughtful support.
Michelle Rhodes, Senior Mortgage Broker
Michelle is a Senior Mortgage Broker at Money.com.au, bringing over 20 years of experience in banking and finance, including roles at CBA, Loans.com.au and several other brokerages. She has built a deep expertise in residential lending through various positions across her career. Michelle is renowned for delivering exceptional customer service and achieving great results for clients in a wide range of situations. Her ability to manage the funding process from application to approval and settlement, conduct online loan interviews, and foster strong relationships within the broker network has played a key role in her success.
Alex Dore, Senior Mortgage Broker
Alex is a Senior Mortgage Broker at Money.com.au, bringing over a decade of experience in lending with major Australian banks like CBA, NAB, and Westpac. Passionate about providing top-notch, customer-focussed service, Alex works with both businesses and individuals to meet their financial needs. Alex is dedicated to staying up-to-date with the latest industry trends and mortgage products, ensuring clients receive the most informed and effective recommendations for their unique situations.
Michael Burgess, Senior Mortgage Broker
Michael is a Senior Mortgage Broker at Money.com.au, where he uses his extensive experience in home lending and property investment to help clients find the best financing solutions. He has gained valuable skills by working with highly experienced brokers and accessing some of Australia's top mortgage broker networks. In addition to mortgage broking, Michael has over a decade of hands-on experience in property investment, giving him a deep understanding of property finance strategies and long-term wealth-building approaches. This knowledge allows him to assist clients from all backgrounds with their financial goals.
Some of the lenders our brokers work with
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Hear from some of our existing clients...
Our approach to mortgage broking
Jacob Overs, Money.com.au’s General Manager - Lending
"At Money.com.au, our mortgage brokers understand the value of not just comparing deals but also choosing the right loan structure and other strategies that make a real difference for borrowers. We help Aussies from all walks of life buy property, refinance to better deals and take advantage of the less obvious tactics like consolidating other debts into your mortgage, which can mean massive interest savings. Whether you’re just getting started or planning your next move, we’re here to help you find the loan and strategy that’s right for you."
Jacob Overs, Money.com.au’s General Manager - Lending
Fact: Mortgage brokers write 76% of all new residential home loans in Australia, and there are over 19,800 brokers nationwide.
What does a mortgage broker do?
A mortgage broker is a financial professional who helps borrowers compare and apply for a home loan. They act as an intermediary between homebuyers and lenders, finding suitable mortgage options, negotiating terms and managing the home loan application process from start to finish.
Mortgage brokers work closely with lenders to stay informed about different rates, products and eligibility criteria. This allows them to recommend home loan products that best align with their clients’ personal and financial needs.
Types of borrowers our mortgage brokers can help
First home buyers
For first-home buyers who feel unsure about navigating the mortgage application process themselves, a mortgage broker can be worth their weight in gold. Our brokers can help you understand the various first-home buyer programs and incentives you may be eligible for, and coach you through the whole home loan application process from initial assessment to settlement.
Refinancers
Our mortgage brokers recommend reviewing your home loan every year and think about refinancing every two to three years to ensure you're still getting a competitive deal. Our brokers and support staff can assess your current financial situation and present loan options tailored to your needs. They’ll also provide a clear breakdown of all associated costs, helping you decide whether refinancing is the right move.
Investors
Choosing the right loan structure is key to boosting cash flow and tax efficiency, and our mortgage brokers can help tailor a solution to suit your investment strategy. Many property investors choose to work with our brokers because they have access to multiple lenders, giving you a wide range of investment loan options with competitive rates, flexible features, low fees and tailored repayment structures.
Downsizers and upsizers
Whether you're upsizing to accommodate a growing family or downsizing for a simpler lifestyle, navigating the home loan process can be complex. Our mortgage brokers are here to make it easier. We’ll take the time to understand your changing needs and financial goals, then compare options from multiple lenders to find a loan that suits your situation. From bridging loans to flexible repayment options, we’ll guide you through the process and help you make a smooth transition into your next home.
Low doc and self-employed borrowers
Low doc home loans are designed for self-employed borrowers who may not have the usual paperwork like payslips or tax returns. While they offer more flexibility, lenders often see them as higher risk, meaning they usually come with higher interest rates and lower loan-to-value ratio (LVR) limits. Our mortgage brokers can help you navigate these challenges by comparing options from specialist lenders who understand self-employed income.
Borrowers with complex scenarios
Don’t let a less-than-perfect credit history stop you from owning a home. Our brokers can still help borrowers with bad credit. While bad credit home loans may come with higher interest rates or fees, there’s often the opportunity to refinance later as your financial situation improves. Our brokers can guide you with tailored strategies and timelines to help you get on the path to home ownership.
When to use a mortgage broker vs doing the legwork yourself
We cover key scenarios where a mortgage broker can add value, along with situations where you might prefer to compare options on your own. While our team of expert brokers is here to help, you're also free to browse the latest home loan rates and deals in our database.
When a broker can add value
- You're short on time and need assistance navigating the home loan market
- You need help understanding your borrowing capacity as a first home buyer or as an existing homeowner looking to release equity
- You want the confidence of having a professional handle the application and paperwork
- You're looking for expert guidance on loan structuring, along with the negotiating power to secure better rates, lower fees and more favourable terms
- You value ongoing support from a broker who can answer questions and review your loan as your financial situation changes
When you might not need to use a broker
- You're an experienced borrower, know the market well and have the time to confidently compare and apply by yourself
- You're refinancing with your existing lender who already offers best-in-market rates
- You have a very low remaining loan balance and will not get as much benefit from shopping around for new loans
- You're comparing loans for research purposes only (you can compare home loans with us for free)
Questions to ask our brokers
Here are some of the key questions to ask our mortgage brokers as answered by Jacob Overs, Money.com.au’s General Manager - Lending.
How do you act in my best interests?
Under ASIC’s ‘Best Interests Duty’, our mortgage brokers are legally required to prioritise your needs when recommending home loans. They must act in your best interest - not their own - by offering options that truly suit your financial situation, not just those that pay higher commissions. When our brokers recommend a loan, they must be able to prove it's the most suitable choice for you.
What accreditations and experience do you have?
Our mortgage brokers are fully qualified and meet all the necessary industry requirements to provide expert home loan recommendations. Each broker holds a Certificate IV in Finance and Mortgage Broking - the minimum qualification required to operate as a mortgage broker in Australia.
In addition, our brokers are members of leading industry bodies such as the Finance Brokers Association of Australia (FBAA) or the Mortgage and Finance Association of Australia (MFAA). These professional associations require members to follow strict codes of conduct and ethics, helping to promote integrity, consumer confidence, and trust across the mortgage industry.
Beyond formal qualifications, our brokers also bring years of hands-on experience in the financial services sector. Their in-depth knowledge of the lending landscape and access to a wide network of lenders ensures you receive tailored recommendations and loan options that suit your individual needs and goals.
Are there any hidden fees or commissions?
No, there are no hidden fees when you work with our mortgage brokers. Our brokers receive a base salary and earn commission from the lender once your loan is settled. This comes at no direct cost to you.
Which lenders do you have access to?
Our mortgage brokers have access to 26 lenders, including the big four banks. To make sure you're getting a competitive deal, we also compare rates from lenders outside our panel. This helps ensure the loan options we offer stack up well against the wider market.
How do your mortgage brokers decide which loans are most suitable?
While a low interest rate is important, it's not the only factor to consider when choosing a home loan. It’s easy to focus on the rate, but things like fees, flexibility and loan features can make a big difference over time.
We look for options like offset accounts, redraw facilities or the ability to make extra repayments without penalty. These features can help you pay off your loan sooner and save on interest in the long run. At times, loans with the lowest interest rates don’t always include these benefits, which is why it’s important to weigh up all your options - not just the rate.
How well do you know the property market?
Our mortgage brokers can support your property search by providing detailed reports on the suburbs and properties you're considering, helping you make informed decisions. We work with homebuyers across Australia and have brokers based in major cities including Brisbane, Sydney, Melbourne and more.
Crunch the numbers on your home loan
Find out what a new home loan or refinance could mean for you finances.
More trending home loan guides
Learn more about mortgage brokers
How working with a mortgage broker works
Here’s how working with a mortgage broker generally works:
- Initial meeting: Your broker will gather details about your finances and property goals. You’ll complete a Fact Find, covering things like income, savings, assets and debts. This pre-qualification step helps your broker estimate your borrowing power and potential repayments.
- Recommendations: After the assessment, you’ll receive a Credit Proposal Disclosure with a shortlist of recommended lenders and loan options. Your broker will explain how each product works - such as fixed vs. variable rates, costs and features like offset or redraw - and provide clear reasoning for each recommendation.
- Loan preparation: Once you’ve chosen a lender, your broker will prepare the home loan documents for you to review and sign.
- Lodging the application: At this stage, your broker will submit the home loan application and take care of all the paperwork. They’ll manage the entire process until your loan is settled.
- Ongoing support: After helping with your initial loan, your broker will stay in touch to ensure your mortgage remains competitive. If needed, they’ll assist with refinancing down the line to help you secure a better deal.
How to find the best mortgage broker
The best mortgage brokers will take the time to understand your needs and address any concerns throughout the home-buying process. They’ll confidently recommend a range of loan products tailored to your financial goals and circumstances. Perhaps most importantly, a good broker will keep you informed at every stage of the application, offering expert advice when needed.
Why use a mortgage broker instead of going directly to a bank?
Mortgage brokers have a clear advantage over individual banks because they can access a network of lenders - 26 in our case. This allows them to offer hundreds of home loan products, providing you with greater flexibility and more choices. In contrast, individual lenders can only offer their own products, which may not always meet your needs or be the most competitive option.
How do mortgage brokers get paid?
Our broker commission is typically paid in two parts by the lender, at no cost to you:
- Upfront commission: A one-time payment made by the lender to us for arranging your loan.
- Trail commission: An ongoing payment made by the lender for as long as your loan remains active with them.
These commissions are standard industry practice and do not affect your loan’s interest rate or fees. Our brokers are required to act in your best interest, ensuring any loan they recommend is suited to your financial needs and objectives.
Factors that affect a mortgage broker’s commission
The size of the loan is the biggest factor influencing a mortgage broker’s total commission. For example, a smaller loan of $350,000 at 0.70% results in about $2,450 (plus GST), while a larger loan of $1 million brings the broker around $7,000 (plus GST).
Other factors influencing commission include the lender’s commission rate, typically between 0.60% and 0.70%, and whether there’s an additional trail commission. The trail commission rate also affects how much the broker earns from a particular loan and lender.
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